Pet Services

Other Pet Services 

For your home

As well as visiting your home and your pets while you’re away or simply too busy Nanny for Pet Services cover a London-wide, live-in house and pet-sitting service, pet services.

You may be going on holiday, having a short break or a long hospital stay, or you may have to be away on business.

What we offer is peace of mind.

When our carers, housesit what they do is watch over your dogs, cats or other pets and your home, property and possessions. The presence of one of our security-vetted fully insured carers living in your home ensure enhanced security.

Our tailor-made Pet Services are designed to suit your requirements. With this in mind we offer three tiers and tariffs:

Daycare, which covers eight hours during daytime where the carer stays in the customer’s home and looks after and exercises the pet/pets.

Overnight stays, which cover a minimum 24-hour period where the carer stays in the customer’s home and looks after the pet/pets and home as the customer would if he/she/they were working – i.e. the carer will be away for no more than eight hours (but no more than four hours at any one time) in any 24-hour period.

House-sitting 24-hour stays, which again cover a minimum 24-hour period but this time where the carer will be away for no more than two hours in any 24-hour period.

This means there is no need to put your pets in kennels or catteries, as your home and your animals are safe and secure in our hands.  We can even water your plants.

The Nanny for Pet Services promise:

  • Our thorough and professional standards are never compromised
  • You can confidently leave your home and your pets in our capable hands.
  • We are known for integrity, discretion and friendliness
  • The presence of a Nanny for Pets carer in your home is reassuring and allows your pets to stay in their own homes while you’re away, or simply too busy!
  • Our carers will take care of all emergencies from weather damage to burst pipes while you’re away, and ensure your plants are watered if required
  • All Nanny Pet Services  carers are security vetted, trustworthy, reliable, sensible and mature in their outlook and experienced in looking after all manner of pets and property
  • All Nanny Pet Services  carers are fully insured

 Frequently asked questions

What is the basic procedure in arranging Nanny for Pets to look after my pets and my home?

Once a representative of Nanny for Pet Services  has taken down your details in a face-to-face interview and you have paid your deposit, the most suitable member of our team is chosen for your home you’re your pets and you are either introduced or you are informed about your prospective sitter and given a brief history of their background.

This initial interview gives you the opportunity of ensuring that Nanny for Pets knows how you would like your home and your pets cared for while you’re away, or simply too busy.

We will keep you inform by test or email at your request.

You will receive a copy of the interview schedule, which you must read carefully, correct and return or sign if you are in agreement with the contents and the terms and conditions.

If appropriate the assigned Nanny for Pets carer will arrive on the day and time required and have a final briefing with you prior to your departure.

How long will the sitter be in my home?

Nanny for Pet Serviceshas three tiers of service and tariff to choose from:

Daycare, which covers eight hours during daytime where the carer stays in the customer’s home and looks after and exercises the pet/pets.

Overnight stays, which cover a minimum 24-hour period where the carer stays in the customer’s home and looks after the pet/pets and home as the customer would if he/she/they were working – i.e. the carer will be away for no more than eight hours (but no more than four hours at any one time) in any 24-hour period.

House-sitting 24-hour stays, which again cover a minimum 24-hour period but this time where the carer will be away for no more than two hours in any 24-hour period

What does a Nanny for Pet Services carer do whilst living in my home?

As a minimum, Nanny for Pets expects the carer to have access to a kitchen, bathroom and bedroom (including bed linen) and the use of a television and radio. Beyond this our rules are very strict: our carers may not use your computers, access the internet or access any equipment or facilities unless agreement for their use has been specified and agreed with you.

Where absolutely necessary telephone use will be kept to a minimum and a log will be maintained of all calls made.

While living in your home a Nanny for Pet Services carer will safeguard your property and care for your pets.
He or she will keep your home clean, tidy and undertake light gardening tasks.

We will not record a list of your visitors; monitor your telephone and/or forward messages, unless this is specified.

A Nanny for Pets carer will use their own food unless authorization has been given for to use any items while you are away.

What if an emergency occurs?

When a representative from Nanny for Pet Services discusses your booking in detail face-to-face you can provide a list of trusted tradesmen and professionals for our carer to contact in the event of any emergency. It would be helpful, however, if you arranged in advance with your suppliers that any emergency work undertaken while you’re away will be charged to you on account.

Our sitters are selected partly for their initiative and ability to cope with unforeseen circumstances, so you can be safe in the knowledge that if any unexpected emergencies do occur the necessary action will be taken. Where possible the sitters will inform your emergency contact and/or you of what needs to be done and the costs involved. Any costs incurred by Nanny for Pets will then be billed back to you.

All efforts will be made to contact the owner/identified contact in the event of any emergency. However, the right to make decisions regarding the best course of action (and in the case of a pet’s health, provided it is at all times acting in the best interests of the animal, and on the advice of a vet) is held by Nanny for Pets

What if the sitter accidentally damages something or is injured when carrying out agreed duties?

Nanny for Pets carries comprehensive insurance, including cover for employers’ and public liability, personal accident and accidental damage for the sitter.

All of our sitters undertake basic health and safety training. During the booking meeting a risk assessment will be undertaken and you will be advised of any issues. The sitter is instructed not to place their personal safety in jeopardy.

What happens if the sitter is taken ill during the assignment?

Should a sitter be taken ill then a replacement will be arranged and you/your emergency contact will be informed immediately.

What if my return is delayed?

Your home and pet/s will remain protected until your return. You will be charged the appropriate additional rate for house and pets, with a bank holiday supplement if this applies.

What is the cost?

Please see our prices page for a comprehensice price list and Pet Services

 

Please call us Free 0800 634 9843 for a free no obligation quote pet services that we provide or contact us

               

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